Anti-Social Behaviour / Conflict / Disputes

Anti-social behaviour is a phrase used to describe a range of activities that effect people’s enjoyment of their homes or communities and which can lead to disputes between neighbours and families.

Restorative Hub facilitators and partners use mediation as a process to help you build and maintain healthy relationships, resolve difficulties and repair harm when relationships breakdown.

It provides adults, children and families with valuable life skills to help deal with conflict and harm, and provides professionals and practitioners with a better way of holding those who cause anti-social behaviour accountable for their actions, whist at the same time supporting them through a positive learning process.

Mediation can be used to resolve:

  • Anti-social behaviour
  • Nuisance & disorder
  • Neighbour disputes (noise, parking, boundaries, etc.)
  • Other issues of concern to the community

Facilitators are completely impartial, and have no prior knowledge of the incident. They don’t judge, take sides or make decisions for participants. Rather, they will support both parties in the process of deciding what you want, and create an environment where you feel safe to discuss issues in an open, respectful and confidential manner.

To begin with, facilitators will visit each party at home or at a neutral venue to go through the issues you’ve had, and find out how you would like them to be addressed.

After meeting both parties separately, your facilitators will offer you the opportunity to come together in a safe environment, so that each can understand the harm that’s been done and agree a fair resolution. Each is entitled to bring a supporter – often a family member or friend that’s been indirectly affected. Your facilitators will encourage communication between you in a safe, non-confrontational and non-judgemental way, helping you explore issues amicably and reach an agreement.

The outcome of the meeting is usually a formal written agreement, negotiated by the participants in an effort to move forward in a positive direction.

The scheme complements rather than replaces the work of the police and council, who will play a key role in referring cases and providing additional support. However where an agreement is not complied with, the case can be referred back to the police or local authority to pursue enforcement action, or impose a formal sanction.